Ownership of the website
The ownership of the portal braulioalfageme.es corresponds to the company Braulio Alfageme, which freely makes it available to Internet users, with the aim of allow the purchase of products marketed by the company.
In accordance with the provisions of law 34/2002 of July 11 on Information Services and Electronic Commerce, the general information data of this is detailed below. website:
Headline: Braulio Alfageme Pernas
Address: Marqués de Valladares 18 36201 Vigo, Pontevedra (Spain)
Telephone: 689 02 52 40
General Terms and Conditions
These General Terms and Conditions of use and contracting of the website braulioalfageme.es, are intended to inform the user and regulate business relationships between him and Braulio Alfageme. These Conditions are valid indefinitely and apply to all purchases made through the website: braulioalfageme.es.
The navigation, registration and purchase or use of any product on this website imply acceptance by the user of each and every one of the clauses of these General Terms and Conditions.
The purchase of products or services through the web braulioalfageme.es is governed by a contract that the user accepts at the time he makes a purchase in our online store.
Through these General Conditions both parties (the user and Braulio Alfageme) are linked and form an integral and inseparable part of the sale contract, which entails the delivery of a product or service in exchange for an established and exposed price publicly on our website.
Braulio Alfageme reserves the right to modify these General Terms and Conditions without prior notice. These modifications will be made public for the user’s knowledge on this website and in no case will they affect the goods, services or promotions contracted or executed by the user prior to said modification.
Registration or guest session (without registration)
In the Braulio Alfageme online store you can place an order without registering. In this case, you will only be asked for the minimum data necessary to complete and place your order, using a guest session. The data provided will be used only to manage your order.
If you choose to place your order by registering in our online store braulioalfageme.es/tienda you must create a user account and enter the personal data marked as mandatory. These data will only be used for your purchase and in no case to send you advertising.
The user agrees to provide his personal data to Braulio Alfageme truthfully, selecting a username and password for personal and non-transferable use, which does not contain confusing information, malicious expressions or contrary to law.
The user always has the option to exercise their right of access, rectification, cancellation and opposition in matters relating to the treatment of their personal data by Braulio Alfageme.
In our online store we offer only and exclusively those products available in the Braulio Alfageme catalog. The photographs, illustrations or videos related to the products are intended to inform the user, who must consider that this information is for guidance and not exhaustive.
Braulio Alfageme always tries to offer a reliable image of the offered product, but in some exceptional cases, the images presented may not correspond exactly to reality. In these cases the user must always abide by the description of the product that is presented in the purchase form.
Likewise, Braulio Alfageme will inform the customer when one or more of the products included in the order are not available at the time of purchase. Braulio Alfageme will contact the user to indicate the total or partial cancellation of the order, and the refund of the money if necessary.
The price of each product will be that shown at all times on the website braulioalfageme.es. Braulio Alfageme reserves the right to change the prices shown in its online store at any time.
In the exceptional case that any price contains an obvious typographical error or is indicated incorrectly at the time of placing your order, we will contact you immediately to inform you of the correct price. In this case, the user may reconfirm the order with the corrected price or cancel it partially or totally.
All prices are expressed in euros (€) and include VAT or other applicable taxes. This price does not include shipping costs or other expenses derived from additional services such as handling, wrapping, shipping insurance, etc. The user will be able to see the breakdown of all expenses during the purchase process so that they know at all times what they correspond to.
For any information regarding your order, you can contact Braulio Alfageme through the email info @ braulioalfageme .com or by phone 689 02 52 40.
To complete the purchase of the products offered by Braulio Alfageme on its website, the client must register or not and register by creating a user account, following the guidelines indicated in section 3 of these General Terms and Conditions. Once the user is registered, they must follow the following steps to complete the hiring process:
- Enter the products you want to buy in the shopping cart or basket.
- Click on the shopping cart shown in the upper right corner of the web.
- Select the “buy” option and check the summary of your order and the breakdown of expenses on the screen to which you will be redirected. You can delete any article by clicking “delete”.
- If your order information is correct, click “buy and make payment”. Then fill in the billing and shipping information, and choose a payment method.
- Click “finish order” to close your purchase.
- Check your email to confirm that you have received the order confirmation.
* Note: To finalize your order you must validate and accept these General Terms and Conditions in the tab enabled for this purpose.
Payment of the price of orders placed on our website, including shipping costs, will be made at the time of purchase. Braulio Alfageme will send you an order confirmation email.
You can make the payment in one of the following ways:
Credit card: if you choose this modality, by clicking on “buy and make the payment”, the user is confirming that he is the holder of the credit card. Payment by credit card is subject to verification and authorization by the issuing entity. In the event that said entity does not authorize payment, Braulio Alfageme is not responsible for the delay or failure to deliver as it will not be able to formalize any contract with you. Likewise, Braulio Alfageme does not have access to or store the payment data that the user enters at the time of purchase, except for those that are strictly necessary to manage the payment. Only the financial institution that authorizes and verifies the payment has access to said data.
Pay Pal: when choosing this modality, you will be redirected to PayPal to complete the payment using your PayPal account.
Bank Transfer: Once the order has been placed, the details of the account to which the transfer must be made will be indicated. Then you have to send us the transfer and as soon as the payment has been verified by the company Braulio Alfageme we will process your order. Before sending your order, Braulio Alfageme will send you an email with all the information related to it. The order will be understood as formalized once Braulio Alfageme receives payment for it.
If the client wishes to receive an invoice for his order, he must request it by contacting Braulio Alfageme. This invoice will be issued in the name of the person placing the order. Duplicate invoices will not be sent to third parties or by fax or mail, only to the contract holder by email.
* Note: The user must notify Braulio Alfageme, in the shortest possible time, by email or by phone, any improper charges or fraudulent use of the card used to make a purchase.
The shipping of the products offered on the web braulioalfageme.es is restricted to the Spanish mainland. We do not ship to PO Boxes, the Balearic Islands, the Canary Islands, Ceuta, Melilla, or to other countries.
For purchases to these destinations you can contact Braulio Alfageme by phone +34 689 02 52 40 or email info @ braulioalfageme .com, and thus manage the dispatch of a courier to collect your order directly from our company.
Braulio Alfageme is committed to delivering the product in perfect condition to the address indicated by the user. To avoid delays, we recommend you place your order in sufficient time and clearly indicate the following information:
- Name of the recipient
- Delivery address
- Restricted delivery hours (if applicable)
- Telephone number (mobile or landline) where the carrier can easily locate you
When receiving an order, it is important to review the merchandise and reflect any anomaly in the delivery note.
If you are absent at the time of delivery, the carrier will leave you a notification. You will need to contact him to arrange a new delivery time. The carrier will attempt delivery to the recipient again for 5 business days. After this time without delivery, the order will be returned to origin and the customer will lose all right to claim or be compensated.
Likewise, Braulio Alfageme declines all responsibility for delays due to force majeure not attributable to our company, such as: absence of the recipient, incorrect contact telephone number or inability to contact, inclement weather, holidays at destination, strikes , holidays, stock breaks, etc.
Shipping and delivery times
We make our shipments from Monday to Friday (not holidays). All orders received before fourteen (14) hours will be shipped the same afternoon, if possible, or the next day. Orders received on weekends or holidays will be handled on the next business day.
The shipping time is twenty-four (24) to seventy-two (72) hours, depending on the destination. The established delivery times may vary slightly if the order delivery coincides with weekends, national or local holidays. During the periods of Christmas 24 / 12-07 / 01 approximately and Easter, the shipping of orders can be delayed up to a week due to the warehouse being stopped due to counting and / or vacations of the necessary personnel.
The cost of Shipping includes the collection, transport and delivery to the recipient of packages whose price is less than 59 euros.
You can make your inquiry for orders with larger volumes directly by phone 689 02 52 40.
Return and right of withdrawal
The buyer, according to the current Law, has a maximum period of fourteen (14) calendar days from the receipt of the product to desist from the purchase . To do this, you must contact the Customer Service phone number 689 02 52 40 within 24 hours from the delivery of the order.
The customer may return the purchased merchandise as long as the products have not been opened or used, and keep their opening device intact and original packaging. You must include a copy of the delivery note and the proof of purchase.
The shipping costs derived from the return will be borne by the buyer. Once the 14 day period has expired, Braulio Alfageme will not accept returns for withdrawal of product purchases.
Braulio Alfageme will refund the purchase amount of the returned products, minus shipping costs, using the same system in which the payment was made (transfer or credit card ).
The buyer will be entitled to a refund of the purchase amount of the defective or erroneous merchandise. In these cases, Braulio Alfageme will collect and replace the products (as long as there is stock) assuming the costs of return and new shipment.
The public information contained on the Braulio Alfageme Pernas website including photos, videos, logos, designs, fonts, brands, products, etc. They are protected by the legal provisions on intellectual and industrial property, so the copy, transfer, transfer, transfer or use by the user is not authorized without the express authorization of the company.
Any purchase made in our online store is subject to the current Spanish laws and regulations. In the event of any conflict or discrepancy, the applicable jurisdiction will be that of the Courts / Tribunals of Pontevedra – Spain.